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News
Why AI Pricing Has Ecommerce Shoppers On Edge
Key Takeaways: Surveillance pricing differs from dynamic pricing because it uses personal data such as browsing history, location, and past purchases to set individual prices, rather than adjusting for overall demand. An FTC study found surveillance pricing can raise company profits by up to four percent, while a 2025 Consumer Reports analysis estimated the practice […]
Shopify’s Shop.md Brings Personal AI Browsing and Checkout Ahead of Black Friday
Key Takeaways: Shopify’s shop.md lets AI agents such as ChatGPT, Claude, and Gemini search Shopify’s product catalog and complete checkout through Shop Pay. Agentic commerce moves purchase decisions from product pages into AI chat windows, raising the importance of complete product data ahead of Black Friday. Retailers must confirm Shop Pay is active in Shopify […]
Amazon’s Holiday Return Window Now Runs Through Jan. 31
Amazon items purchased Nov. 1 through Dec. 31, 2026, qualify for returns through Jan. 31, 2027, under the company’s new annual holiday return policy. Apple-branded products carry a shorter window, with returns accepted through Jan. 15, 2027, instead of the standard 15-day policy. Amazon has stated the extended deadline will apply every year, automatically covering […]
Holiday Shipping Costs Forecast to Hit Record Highs for 2026
Key Takeaways: Ground parcel rates for the 2026 holiday season are forecast to be 43.3 percent above the January 2018 baseline, a 5.8 percent year-over-year increase Fuel surcharges account for 72 percent of parcel cost increases since early 2021, even as LTL rates climb 8.8 percent year over year to 82.5 percent above baseline Truckload […]
TikTok Adds AI Shopping Tools to Turn Scrolling Into Buying
Key Takeaways: TikTok’s new Shopping Assistant utilizes conversational AI to answer product questions and remember shopper preferences in real time. Buy Direct introduces one-click in-app checkout, built with partners including Shopify, Salesforce, Shoplazza, and Stripe. GMV Max now factors in commissions, coupons and referral fees, giving sellers a more accurate view of advertising return on […]
Amazon Sellers Need to Be Prepping for Black Friday Now
Key Takeaways: Amazon sellers targeting Black Friday 2026 must submit Best Deal and Lightning Deal offers by Oct. 20 and confirm FBA inventory is checked in before the late October shipping cutoffs. Black Friday falls on Nov. 27, 2026, and Cyber Monday follows on Nov. 30, so sellers need stock and promotions aligned across several […]
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