5 Reasons Customers Don’t Shop Online Considering that just a few decades ago, online shopping was a foreign concept and Amazon was only associated with a river in South America, U.S. residents have changed their ways in a hurry. According to an NPR/Marist poll, 69...
Amazon changed the way the world shopped, and if the company’s astronomical rise to success is any indicator, it seems that it will be going strong for years to come—or will it? We polled professionals in various industries about the future of...
If you are currently an online vendor who uses Amazon’s Fulfillment by Amazon (FBA) service, you have probably heard of or been hit with long-term storage fees in the past. It was a well-known fact that Amazon analyzed inventory twice a year – February 15 and August...
Halloween marks the unofficial start of the holiday season, so it’s a “spooktacular” idea to incorporate some fun, seasonal marketing ideas into your small business advertising. The really nice thing about Halloween being such a low-pressure holiday is that you don’t...
“It is said that despite its many glaring (and occasionally fatal) inaccuracies, the Hitchhiker’s Guide to the Galaxy itself has outsold the Encyclopedia Galactica because it is slightly cheaper, and because it has the words ‘DON’T PANIC’...
You have a lot of choices when it comes to online promotions for your business, but some of them could be better for your company than others. So how do you sift through the smorgasbord that is online promotion and get down to the nitty-gritty of what’s best for your...
Chances are pretty good that if you’re reading this, you are interested in selling a product in the online marketplace. You might have already selected a niche, or you may still be open to suggestions and advice on what to sell. Either way, knowing how to sell using...
Nobody likes to hear about negative consequences, but learning about these undesirable outcomes in the area of customer service can be a powerful tool in helping you make necessary adjustments to your current business practices.Here’s a closer look at the...
Many online retailers have achieved success by selling on Amazon, but there are also those who struggle just to break even. Online vendors can learn tricks of the trade by attending Amazon sellers’ seminars where they can learn from the experts. Amazon seminars, like...
Returns are inevitable for retail businesses, whether they be brick and mortar, online, or both. Your job as a business owner is to develop a return policy that will get you increased sales and repeat customers. Remember, word of mouth is one of your most powerful...
Allowing customers to write reviews about your business can seem a little daunting. What if someone misuses the review platform or (heaven forbid!) a customer has a bad experience and writes a scathing review? It can be difficult to relinquish the illusion of control...
More people than ever before are doing their shopping on the internet, and there are plenty of benefits to online shopping that suggest that this trend is set to continue its upward climb. If you are looking to enter the world of online retail, you can make a...
There is some debate in the online business world about whether or not to require a login for purchase. On one hand, studies show that roughly 20 percent of shoppers will leave a website that requires a login before buying. Customers tend to view forced online...
Does Your Online Business Need a Chatbot? A Brief History You might not believe it, but Chatbots have a long past. It all started with a simple Chatbot named ELIZA that was developed in the 1960s. ELIZA’s answers were linked to specific keywords, so...