SAN FRANCISCO - A 2025 Returns and Refunds Report from Seel, the agentic post-purchase platform, revealed that shoppers are buying earlier, returning items sooner, and expecting faster refunds. To view a summary of the report,...
The Prosper Pathway
The insider’s library of tactics, trends and analysis for sellers
“Live Shopping” has its Day as TikTok Shop Nails BFCM
SINGAPORE - TikTok Shop reported its “Biggest BFCM Weekend Ever” thanks to “engaging Live Shopping events and inspiring content” from creators. Categories that included fashion, beauty, kitchen and home, decor, luxury resale items, food, and books did well on...
Never Too Early to Prepare for 2026
SAN DIEGO – Much like Prosper attendees, Marc Hess is in end-of-the-year mode. As the newest member of the Prosper Advisory Council, he knows that all important end-of-year numbers are quickly piling up. “The seller mindset is focused on ending the year strong,...
Another AI Answer Engine Debuts
TAMPA, FL – North America's largest furniture store brand (Ashley) recently launched a fully transactional shopping experience through Perplexity, an AI-powered answer engine. With PayPal's payment technology, the new experience gives customers the ability to complete...
ChatGPT Launches Shopping Research Feature
SAN FRANCISCO - OpenAI’s ChatGPT recently introduced a new shopping research feature designed to help consumers find the “right” products. A news item on OpenAI decried the chore of “sifting through dozens of sites” in favor of simply describing “what you’re...
BFCM Progress Report – View From the Trenches
NEW YORK – Black Friday and cyber Monday are in the rear-view mirror and the holiday shopping season continues to hum along. Initial numbers are positive, but how’s it going out there in the trenches? Pathway asked a few FOPs (friends of Prosper) for a progress...
SHEIN Touts Carbon Neutrality at China Facility
CHINA – SHEIN’s Weilong Zhaoqing High-Tech Logistics Park facility in China recently achieved carbon neutrality by reducing the majority of its emissions at source. The facility has also achieved a zero waste to Landfill certification that verifies that its...
Amazon Cracking Down on Review Manipulation
by Assaf Sternfeld, CEO, Cabilly & Co. NEW YORK - If you sell on Amazon, you’ve likely noticed more discussions in seller communities about sudden Amazon seller suspensions linked to review manipulation. This isn’t a passing trend – Amazon has increased...
Online Sales Growth Tops In-Store Retail
PURCHASE, N.Y. - According to preliminary insights from Mastercard SpendingPulse™, U.S. retail sales (excluding automobiles) were up +4.1% on Black Friday (Nov. 28) compared to Black Friday 2024. Mastercard SpendingPulse measures in-store and online retail...
DoorDash and Family Dollar Partnering to Offer Commodity Products
SAN FRANCISCO - DoorDash and Family Dollar are partnering to offer on-demand delivery of convenience items, household goods, and more. The popular DoorDash app will now encompass approximately 7,000 Family Dollar stores for consumers across the U.S. “At Family...