Q: How Important are FAQs?  A: VERY!

Q: How Important are FAQs? A: VERY!

If you’ve ever worked in the customer service side of the retail market, you know that customers have questions—lots of them. You can address most of these questions through a well-designed and thorough FAQ page. But that page can be more than just a list of questions...
What Your Customers Wonder About

What Your Customers Wonder About

Reports show that about 80 percent of Americans do the majority of their shopping online. That is a steep increase from even 10 years ago. Even though businesses are seeing more sales through their online market than ever before, consumers are more cautious about...