Managing Customer Returns

Managing Customer Returns

Returns are inevitable for retail businesses, whether they be brick and mortar, online, or both. Your job as a business owner is to develop a return policy that will get you increased sales and repeat customers. Remember, word of mouth is one of your most powerful...
How Customer Reviews Will Benefit Your Business

How Customer Reviews Will Benefit Your Business

Allowing customers to write reviews about your business can seem a little daunting. What if someone misuses the review platform or (heaven forbid!) a customer has a bad experience and writes a scathing review? It can be difficult to relinquish the illusion of control...
Leverage these Online Shopping Perks

Leverage these Online Shopping Perks

More people than ever before are doing their shopping on the internet, and there are plenty of benefits to online shopping that suggest that this trend is set to continue its upward climb. If you are looking to enter the world of online retail, you can make a...
Does Your Online Business Need a Chatbot?

Does Your Online Business Need a Chatbot?

Does Your Online Business Need a Chatbot? A Brief History You might not believe it, but Chatbots have a long  past. It all started with a simple Chatbot named ELIZA that was developed in the 1960s. ELIZA’s answers were linked to specific keywords, so...