New Artificial Intelligence Tool At eBay

 

April 18, 2025

SAN JOSE, CA – eBay recently simplified the listing experience, integrating a guided, mobile-friendly listing flow to improve the ease, speed, and quality of listing creation for sellers.

A report on eBay News explained: “This simplified listing experience now integrates our magical listing technology, which allows sellers to take or upload a product image and use AI to help fill in item specifics.”

Where the previous mobile listing flow started with a text-based search for similar listings within eBay’s catalog for sellers to edit and customize, this new experience starts with photos and a title. It then leverages AI automation, maximizing image match and inference capabilities to suggest product details and suitable categories according to eBay’s guided, task-focused pages, so the seller can review and approve content and list more quickly.

According to eBay, early testing in the U.K. shows that the new, streamlined experience has led to a 50% reduction in the total steps needed to list and faster listing times. Accuracy of item specifics will also continue to improve over time as updates are made throughout the year.

Company officials add: “eBay is using AI to elevate the selling and buying experience into one that is personalized, seamless, and efficient — a strategy that is already delivering measurable results. Over 10 million sellers worldwide have already used eBay’s AI features, creating well over 100 million listings using AI and generating billions in gross merchandise volume.”